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KM: Knowledge Continuity

Effective Knowledge Capture, Persistence, Enhancement, and Transfer

Since the 1980s, the connotation of "knowledge management" morphed from exciting technology business opportunity to an idea that largely failed, in commercial terms, anyway. But the underlying need for KM has not gone away; in fact, it has grown. The "KM" umbrella now encompasses the idea of knowledge continuity management, which recognizes that knowledge it a key asset—if not the key asset—in most organizations. Without effective mechanisms to capture, persist, and enhance institutional knowledge, the cost of institutional forgetting can reach into the $billions.